Customer Service Assistant


Gin Festival Customer Service Assistant

Wages: Starting wage £16,000

Job Description:

We are a fast growing company offering an exciting new position within our company.
We’re looking for an awesome Customer Service assistant to join our team in the very important task of helping keep our customers happy! We want someone who will always go that extra mile for our customers.

Main roles and responsibilities:

  • Speaking to customers on the telephone
  • Answering email enquiries regarding our events, mail order and subscription services
  • Some reception duties
  • Direct requests and unresolved issues to the designated resource
  • Record details of enquiries, comments and complaints
  • Ensuring company policies and values are adhered to


Key Skills:

  • Bubbly and personable
  • Strong phone contact handling skills and active listening
  • Computer and typing skills
  • Ability to multitask and be focused
  • Trustworthy
  • 1 year customer focused experience


Based in Keighley, West Yorkshire

Job Type: Full-time

Please email for further details.